White-label, embeddable customer support for SaaS and agencies, with no per-agent fees.
Product memo
Vicket provides white-label, multi-tenant customer support, letting SaaS companies and agencies embed fully branded portals for their clients or products. It removes per-agent fees, a common friction point in support tools. The platform abstracts away the complexity of building and maintaining support infrastructure, allowing developers to focus on their core product.
For who
SaaS founders & agencies
Solves what
White-label, embeddable customer support with ticketing, KB, and automation
- Embeddable support widgets
- Multi-tenant isolation
- No per-agent fees
In their own words
Customer Support for Every Product You Ship
White-label, multi-tenant support you embed in your SaaS or deploy for every client. No per-agent fees. Live in 2 minutes.
Embed branded customer support in your SaaS in minutes. Ticketing, workflow automation, knowledge base, multi-tenant isolation. No per-agent fees. Free plan available.
Commercial cues
Model
subscription
Free tier
Yes
Trial
14d
Pricing Strategy
- • A free tier attracts early users and allows risk-free product evaluation.
- • A 14-day trial lets users test the full feature set before committing.
Operator context
Operating setup
Founded
Sep 2025
HQ
France
Platform
Web app
Audience
Developers
Payments
Stripe
Detected via TrustMRR
Social footprint
Tech stack
Builder Strategy
- Strategy Type
- Niche Specialist
- Stage
- Pre Revenue
- Effort
- Solo Buildable
About vicket Expand
Vicket provides white-label, embeddable customer support products for SaaS companies and agencies. It helps these businesses offer branded support to their own clients without the overhead of building a custom system or managing per-agent fees.
The platform includes a ticketing system, a knowledge base, and workflow automation, all designed for multi-tenant isolation. This approach allows founders and agencies to quickly integrate a complete support product, freeing them to concentrate on their core product development rather than support infrastructure.