Touchless feedback system using AI gesture recognition for instant customer insights.
Product memo
Physical businesses gain instant customer sentiment data with ThumbsUp, a contactless feedback system. It uses AI gesture recognition to bypass traditional survey friction, providing validated insights without customer effort. This approach offers a low-friction alternative to QR codes and apps, serving businesses that prioritize operational efficiency and real-time data.
- For who
- Physical businesses seeking contactless customer feedback
- Solves what
- Collecting instant, AI-validated customer feedback via gestures without customer effort.
- Touchless gesture feedback
- AI-powered authenticity validation
- Integrated employee management
In their own words
Smarter Feedback
A contactless system that transforms service interactions into powerful data — instantly.
Operator & company
Company
- Founded
May 2026
- HQ
Armenia
Operating model
- Business model
Hybrid
- Platform
Web app
- Audience
General
Builder strategy
ProvenRadar analysis
- Strategy Type
- Niche Specialist
- Stage
- Vc Growth
- Effort
- Small Team
Commercial cues
- Model
- hybrid
- Free tier
- No
- Trial
- No
Pricing strategy
- • Monthly tiers scale device limits, aligning costs with operational expansion.
- • Custom Enterprise pricing handles unlimited devices for large-scale deployments.
About ThumbsUp Expand
ThumbsUp provides physical businesses, such as retail and hospitality, with a unique way to gather customer feedback. It uses AI gesture recognition to capture instant sentiment, eliminating the friction of traditional surveys or app downloads.
This system delivers validated customer data and live operational alerts, allowing businesses to respond quickly to feedback. Its positioning as a contactless product helps businesses prioritize efficiency and real-time insights for better decision-making.