Contextual feedback surveys linking responses to users, plans, and locations.
Product memo
Collect contextual customer feedback through branded surveys. It links every response to a specific user, their plan, and location, giving businesses the 'who' and 'where' behind customer sentiment. This approach provides actionable context for segmentation, moving beyond generic survey tools to deliver deeper insights.
For who
B2B companies seeking customer feedback
Solves what
Collecting contextual customer feedback through branded surveys.
- User-level feedback context
- Branded survey customization
- NPS, CSAT, PMF surveys
In their own words
Customer Feedback Surveys with Context
Every response linked to a user and location. Spot the patterns that matter.
Know Who (user) Said What (feedback) and Where (location)
Commercial cues
Model
subscription
Free tier
Yes
Trial
Available
Pricing Strategy
- • A free tier captures users with basic needs and low response volumes.
- • Annual billing offers a discount, securing longer-term customer commitments.
Operator context
Operating setup
Founded
Sep 2025
HQ
New Zealand
Platform
Web app
Audience
Marketers
Payments
Stripe
Detected via TrustMRR
Social footprint
Tech stack
Builder Strategy
- Strategy Type
- Niche Specialist
- Stage
- Vc Growth
- Effort
- Solo Buildable
About Mapster Expand
Mapster helps B2B companies collect contextual customer feedback through branded surveys. It moves beyond basic responses by linking each piece of feedback to a specific user, their plan, and location.
This provides actionable context for segmentation, allowing businesses to understand the 'who' and 'where' behind customer sentiment. The platform offers customer feedback surveys, NPS, CSAT, and PMF surveys, alongside user-level feedback segmentation, branded survey customization, and geo analytics.
This niche-specialist approach differentiates it from generic survey tools by offering deeper insights for strategic decision-making.